Terms of Service

The service

NormInvoice provides the service described on this site: The done-for-you EN 16931 e-invoicing readiness service for US/UK SaaS companies and sellers whose German and EU business customers can no longer process a plain PDF — invoice-format audit, field-gap map, validated sample pack, rollout checklist.

Orders & payment

Prices are published on the pricing page in USD and charged through Stripe. An engagement begins when payment clears and a complete intake is received.

Your responsibilities

You provide accurate inputs and documents. Our work is only as good as the information it is built on; material omissions can change the result.

Liability

To the fullest extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid for the engagement giving rise to the claim. We are not liable for indirect or consequential damages.

Changes

We may update these terms; the version published here at the time of your purchase governs your engagement.

Contact

Questions about these terms: don+norminvoice@lifeofmorr.com.

Guarantee

If our audit misses a mandatory EN 16931 field that a validator later flags on the template we audited, we re-audit free and fix the map. We do not guarantee acceptance by any specific customer's system, and we never give tax or VAT advice — your tax adviser owns tax treatment; we own format.